Click on the links below for answers to frequently asked questions about membership. If you have another question, or would like more information, call our Supporter Care Team on 0808 800 1050 or email email@example.com.
To find out more about membership, please call 0808 800 1050 or email firstname.lastname@example.org.
Become a member now
Who can join?
Anyone aged 18 or above is welcome to become a member. We have members who are on the autism spectrum, parents, family members, carers, professionals, support groups, hospitals and others who are interested in receiving the latest autism information. We have nearly 20,000 members from all over the world. Members need to be 18 or above, as there are voting rights.
If you have any questions about this, please contact us on 0808 800 1050.
How do I renew my membership?
If you pay by Direct Debit, your membership will be renewed automatically. Otherwise, the month before your membership is due to expire, we will send you a renewal notice in the post. You will then need to complete the form and return it to us with a payment for your next year of membership. You can pay by cheque, postal order, credit/debit card or Direct Debit. We can also take renewal payments by credit/debit card or Direct Debit over the telephone (unfortunately we cannot accept Visa Electron, Solo or American Express over the phone). Alternatively, you can renew online. Simply follow the instructions and add your membership number when prompted.
How do I cancel my membership?
If you would like to cancel your membership, please contact us on 0808 800 1050, and let us know your full name, membership number and reason for cancelling.
How do I change my contact details?
You can change your contact details at any time. Please contact us on 0808 800 1050 to let us know if your contact details have changed.
Why is it cheaper to pay by Direct Debit?
Many people find it easier to manage their membership by setting up a Direct Debit. This means that your annual payment is made automatically and you don't have to worry about renewing every year. Paying by Direct Debit works out a little cheaper because we save on administration costs by only having to process the payment once. This means we can pass the saving onto you. If you would like to set up an annual Direct Debit, please contact us on 0808 800 1050. If you want individual or joint membership, you can also join online.
Do I qualify for concessionary membership?
Concession rate membership is available to those whose only household income is from state benefits. This may include pensioners. If you are on a low income and the cost of full rate membership is a barrier to joining us, you may also qualify. If you are unsure whether you qualify, please contact us on 0808 800 1050. Concession rate membership is subsidised by the charity, so please consider whether you can afford the full rate membership before applying.
Who should be the member – the person on the autism spectrum or their parent/carer?
Membership is open to everyone. We have many members who are on the autism spectrum, as well as parents and carers. Our members' magazine has a range of articles to interest all kinds of members.
What is the difference between individual and joint membership?
Joint membership allows two adults living in the same household to take advantage of publications discounts and to vote in elections for our Council of Members. It also gives family members a chance to be involved and to show their support. Parents often take out joint membership with an autistic child who is over 18.
What is the difference between organisation and personal membership?
Organisations receive most of the same benefits as all other members, and can get discounts on our conferences for their employees. However, they do not have voting rights or access to discounted insurance products. We suggest that an individual is nominated to be the main contact for the organisation so that they can receive communications from us. It is possible to change the organisation's primary contact.
Do you offer a family membership?
Unfortunately we do not currently offer a family membership option.
What does overseas membership mean?
Membership can be a great way of keeping up-to-date with what is happening if you are not based in the UK. The standard individual, joint and organisation memberships are available to those overseas at a slightly higher rate to cover postage costs. Unfortunately, we cannot support overseas members at a concessionary rate. In this instance, the Republic of Ireland is classed as outside the UK. If you would like more information about overseas membership, please contact us on 0808 800 1050.
When will I receive my welcome pack?
We send welcome packs out by 2nd class Royal Mail at the end of each week. Once we have received your payment, we'll send you your pack as soon as possible. If you have not received your welcome pack, please contact us on 0808 800 1050.
Can I subscribe to Your Autism Magazine without being a member?
You cannot subscribe to Your Autism Magazine without being a member.