Our latest Too Much Information film focuses on the impact unexpected changes can have on autistic people. Unexpected changes when taking public transport can be overwhelming. 79% of autistic people telling us they feel socially isolated, and for some, the fear of unexpected changes could mean not even leaving the house.

Transport providers, along with the Department for Transport, have the power to make public transport more autism-friendly, benefiting the three million autistic people and their families across the UK. We want to put pressure on transport providers to make necessary changes – from better training for their staff to reducing excess noise and lighting – but we can only do that with your help. Which is why we’ve created an open letter that we’ll present to the Department for Transport and transport providers calling on them to help make public transport more accessible for autistic people and their families.

Many of you have already shared your stories, good and bad, about public transport and we’ll be sharing these with the Department for Transport and with transport providers to help us make the case for more autism-friendly public transport.

“When we both boarded a bus and my autistic daughter held out her concession bus pass.The driver made comments suggesting that my daughter didn't look like anything was wrong with her, and that they seem to give concession cards to anyone. I sat down quietly with my daughter and pulled out some information cards on Asperger syndrome and autism that I had previously requested from The National Autistic Society. At the end of our journey I asked for the driver to take some time to read the information and to pass the leaflets on to other drivers. He replied that he hadn't really got any understanding of autism.”


 - Parent of autistic child, Musselburgh


Sign the letter

Find out more about the work we’re doing to help make public transport autism-friendly.