Fundraisers

Fundraisers representing The National Autistic Society make a real difference to autistic people and their families. They visit people at home or engage members of the public at private sites such as supermarkets, where they ask people to support us by setting up a Direct Debit. 

Face-to-face fundraising is a cost-effective way to raise funds and it is used by many UK charities. It helps raise new income to fund some of our most valuable services for autistic people, and raises awareness. Click on the links below to learn more about face-to-face fundraising.

What are the benefits of face-to-face fundraising?
Why Direct Debits?
Where does my donation go?
Can I set up a Direct Debit online?
Can I donate by cheque?
Can I cancel or change my Direct Debit?
Are your fundraisers paid commission? 
What hours do your fundraisers work?
How can I tell if a fundraiser is genuine?
Where do you fundraise?
Are the face-to-face fundraisers employed by The National Autistic Society?
How do I give feedback about a fundraiser?
Other questions

What are the benefits of face-to-face fundraising?

Face-to-face fundraising (which includes door-to-door, private site and street fundraising) is a cost-effective way of raising money and speaking to people about autism. We rely on donations to fund crucial services, like our Autism Helpline. Meeting people gives us a chance to spread the word about autism and answer questions in person.

Why Direct Debits?

Direct Debits are an easy and secure way to donate. If you’d like to donate regularly, you can control how much you would like to donate and how often you do so, rather than having to keep track of posting cheques. It’s also a safe way to donate as all Direct Debits are covered by the Direct Debit Guarantee. Direct Debits help us predict our monthly income, so we can plan our work more effectively to support autistic people and their families.

Where does my donation go?

Your donation funds many of our vital services for autistic people and their families. A donation of £15 a month could enable six families to attend a family support seminar every year. These seminars connect people with professionals and other families; they are a lifeline for people who often don’t know where to turn. 
97p in every £1 goes directly towards supporting autistic people and their families.

Can I set up a Direct Debit online?

Yes! It’s easy to set up a Direct Debit online. Please go to our secure online donation page. Thank you. 

Can I donate by cheque?

You can send a cheque to Freepost Plus RSJA-SUJH-HAKL, The National Autistic Society, 391-393 City Road, London, EC1V 1NG. See other ways to donate.

Can I cancel or change my Direct Debit?

Call us on 0808 800 1050 and we will be happy to help you cancel or change your Direct Debit (calls are free from landlines and most mobiles). You can also email supportercare@nas.org.uk and we will reply as quickly as possible. If you would like to make a change, please contact us as soon as you can, so we can update our records before payment is collected.

Are your fundraisers paid commission?

Our fundraisers are not paid commission. They receive a regular salary and are motivated by our mission of creating a world where all people living with autism get to lead the lives they choose.

Fundraiser

What hours do your fundraisers work?

We follow the rules laid down by the Fundraising Regulator, which states that fundraising can only take place between 9am and 9pm (10am on Sundays and Bank Holidays). We aim for the highest standards in all of our fundraising and we are a member of the Fundraising Regulator and the Institute of Fundraising (IoF).

How can I tell if a fundraiser is genuine?

All of our fundraisers wear our branded clothing and carry their ID badge. They will be happy to show it to you when asked. If you’re still concerned, please contact our Supporter Care team on 0808 800 1050 or supportercare@nas.org.uk.

Where do you fundraise?

Our fundraisers visit households across the UK.

Are the face-to-face fundraisers employed by The National Autistic Society?

The face-to-face fundraisers we work with are employed by the fundraising agencies Focus Fundraising and Smile Fundraising, which are professional fundraising organisations. Working this way is cost-effective and gives us the benefit of working with experienced, professional fundraisers.

How can I give feedback about a fundraiser?

Please call us on 0808 800 1050 (free from landlines and most mobiles). We take all feedback seriously, both positive and negative. We follow the Fundraising Regulator's Code of Fundraising Practice.

Other questions

If you have another question, or would prefer to speak to someone on the phone, please call our friendly Supporter Care team on 0808 800 1050 and we will be happy to help. Supporter Care opening hours are Monday-Thursday 9am-5pm and Friday 9am-3pm. You can also email supportercare@nas.org.uk and we will reply as quickly as possible.